Pet Shop Pantry exceeds 20,000 online order milestone.

Pets Pantry, on London Road,announced more than 20,000 orders have been processed online. Owner Karen Hodkins admits the success would not have been possible without the support from customers.

Located in the heart of Stockton Heath, Pets Pantry has praised all its 'loyal' customers after exceeding the 20,000 online order milestone.

Opened in 1980 by Karen Hodgkins, Pets Pantry, on London Road, brought its range of 10,000 products to the web in 2011. The shop has never sold pets, focusing more on providing food and accessories for animals across the United Kingdom.

Celebrations have been taking place since June this year after the store announced more than 20,000 orders have been processed online.

*Key features of web service, which have contributed to the success, include an instant chat option, next day delivery, stock listings & an Online Shop Supported by Paypal .Karen has stated that the success would not have been possible without the support from existing customers.

She said: "We are absolutely thrilled to have reached this milestone and would like to thank all of our loyal customers."

"We look forward to providing many more customers with the service they deserve."

"The dedication of our growing team is a crucial part of the websites success, from packing orders accurately, to writing useful product descriptions, the effort all the team puts in has resulted in so many happy customers."

"We'd like to take this opportunity to thank all of our shop and internet customers, as well as the entire team that have made this possible."

Karen's son Leo, Pets Pantry's technical online co-ordinator, has played a key role in the development of the web service. The 27-year-old said: "We initially did it to try to bring in more customers but we never expected it to do as well as it has done."

"It was one of those things we thought would help as we wanted to offer something different."

"Realistically, we just thought it would be a nice little addition to the shop."

"But the success is all down to the customers, their support over the years has helped a lot."

So Stockton Heath Online magazine wishes Karen, Leo & Pets Pantry all the best and we are hoping to catch up with them in the future to see how business is getting on.

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